Fresh Start Recovery Programme (“Fresh Start”) is legally bound by the Privacy Amendment (Private Sector) Act 2000 of the Privacy Act 1988 (Cth). We are committed to protecting and securing the privacy and confidentiality of your personal information.
Fresh Start must apply the National Privacy Principles in Schedule 3 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), that commenced on 12 March 2014. These principles relate to collection, use, disclosure and security of your personal information, as well as access.
The personal information held by us may include:
We are only able to send you a donation receipt for taxation purposes if you provide us with your contact details.
Your personal information is usually collected when you make a contribution by telephone, our website or a donation slip. Any other sources would only include publicly available sources of information.
Your personal information may be used for the following purposes:
We will not use your information for any other purpose without your consent.
We will not disclose personal information about you to any other organisation apart from outsourced providers, such as:
The above organisations are also bound by the National Privacy Principles. We will seek your consent if we intend to use or disclose your information for additional purposes.
We are able to keep your information accurate, complete and current with your help. Please contact us if you are aware of any changes required to your personal information.
We will take all reasonable steps to ensure that your personal information, stored physically and/or electronically by us, is kept securely and is not misused or subject to unauthorised access or use.
You may request access to your personal information at any time by telephone, in writing or by email (see contact details below).
Please feel free to contact us in the following circumstances:
